Privacy policy

Last updated: January 3, 2026

MOOSETOP operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to deliver these Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our Services. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.


📌 Personal Information We Collect

“Personal information” refers to any data that identifies or can reasonably be linked to you.

We may collect the following:

  • Contact Details: Name, address, phone number, email
  • Financial Information: Payment details, transaction confirmations
  • Account Information: Username, password, preferences
  • Transaction Data: Purchases, returns, cart activity
  • Communications: Messages sent to customer support
  • Device Information: IP address, browser, device identifiers
  • Usage Data: How you interact with our website and services

📥 Sources of Personal Information

We collect information from:

  • You directly (account creation, purchases, communication)
  • Automatically (cookies, tracking technologies)
  • Service providers (payment processors, analytics tools)
  • Third-party partners

⚙️ How We Use Your Information

We use your data to:

1. Provide & Improve Services

  • Process orders, payments, returns
  • Manage your account
  • Personalize your shopping experience

2. Marketing & Advertising

  • Send promotional emails or messages
  • Show relevant ads based on your activity

3. Security & Fraud Prevention

  • Protect accounts and transactions
  • Detect suspicious or illegal activity

4. Communication

  • Provide customer support
  • Respond to inquiries

5. Legal Compliance

  • Meet legal obligations
  • Enforce policies and terms

🔁 How We Share Your Information

We may share your information with:

  • Shopify and service providers (payments, hosting, shipping)
  • Marketing partners for advertising purposes
  • Affiliates or corporate entities
  • Authorities or legal bodies when required

We may also share data:

  • With your consent
  • During business transfers (e.g., merger, acquisition)

🛍️ Shopify Relationship

Our store is hosted by Shopify. Your data may be processed by Shopify and its partners to:

  • Deliver services
  • Improve functionality
  • Enable personalized experiences

You can learn more at: https://privacy.shopify.com


🌐 Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices. Please review their policies before providing information.


👶 Children’s Data

Our Services are not intended for children.
We do not knowingly collect data from individuals under the age of majority. If such data is identified, it will be deleted upon request.


🔐 Security & Data Retention

We implement reasonable safeguards, but:

  • No system is completely secure
  • Data transmission may not always be safe

We retain personal information only as long as necessary for:

  • Providing Services
  • Legal compliance
  • Dispute resolution

⚖️ Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request deletion
  • Correct inaccuracies
  • Receive a copy (data portability)
  • Opt out of targeted advertising

You can also:

  • Unsubscribe from marketing emails anytime
  • Use Global Privacy Control (GPC) signals

🇬🇧 🇪🇺 Additional Rights (UK / EEA)

  • Object to data processing
  • Restrict processing
  • Withdraw consent at any time

🌍 International Transfers

Your data may be transferred outside your country.
Where required, we use approved safeguards such as Standard Contractual Clauses.


📝 Changes to This Policy

We may update this Privacy Policy periodically.
Updates will be posted here with a revised “Last updated” date.


📧 Contact Us

If you have questions or want to exercise your rights, contact us at:
office@moosetop.store